Gladly vs Ayodesk
Comparing features and pricing between these help desk solutions
Key Considerations
Compliance Options
Gladly offers HIPAA compliance on Enterprise plans. Ayodesk includes HIPAA compliance in its standard offering at a flat fee.
Pricing Structure
Gladly uses enterprise-level pricing. Ayodesk offers subscription starting at $9/month flat fee.
Interface Approach
Gladly offers a feature-rich interface with many advanced options. Ayodesk focuses on core functionality with a streamlined approach.
Feature Comparison
| Feature | Ayodesk | Gladly |
|---|---|---|
| Advanced Security audit logs, ip whitelisting, 2FA, encryption, roles |
Included in base $9/mo plan | Enterprise plan only |
| Starting Price | $99/month flat fee (addon) | Enterprise pricing |
| Interface Complexity | Streamlined | Feature-rich |
| Setup Process | Designed for quick setup | May require setup services |
When Ayodesk May Be a Good Fit
For Budget-Conscious Teams
- • Predictable pricing
- • No enterprise-level pricing requirements
- • HIPAA compliance at a flat fee.
- • Lower initial investment
For Teams Seeking Quick Deployment
- • Cloud-based setup
- • Streamlined setup process
- • Focus on needed help desk features
- • Minimal configuration required
Ready to Make the Switch?
Try Ayodesk and see the difference yourself
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Use of these names, logos, and brands does not imply endorsement. Pricing and feature information is based on publicly available information at the time of writing and is subject to change. We recommend visiting each provider's official website for the most current information.
This comparison represents our opinion based on our research and experience. Your specific needs and experiences may vary. This page is not intended to be a substitute for professional advice.