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Separating Work and Personal: Should You Use a Personal Phone for Support?

Many micro-business owners start out using their personal phone number for customer calls or texts, which can become intrusive. This article, sparked by threads on r/smallbusiness, recommends separating them. It will highlight solutions like getting a free VOIP number (Google Voice) that you can turn off after hours, or using a dual-SIM phone. It will also cover how to announce a new support number to customers. The goal is to help readers maintain work-life boundaries and professionalism by not giving every customer their personal cell number.

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1411 words 7m read June 14, 2025
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