Search Engine Improvement (SEO): Improving Google Search Rankings
How AI can help businesses optimize their website content for better Google search rankings
Learning How AI Transforms Businesses World Wide
How AI can help businesses optimize their website content for better Google search rankings
Step‑by‑step guide for law firms that want ChatGPT to answer common legal questions while meeting ABA ethics guidance.
A short guide that shows small app developers how to run solid market research with ChatGPT.
Many support questions come from customers not knowing certain details of your process or policy. This article shows how to proactively share info so customers can find answers on their own.
Many micro-business owners start out using their personal phone number for customer calls or texts, which can become intrusive. This article, sparked by threads on r/smallbusiness, recommends separating them. It will highlight solutions like getting a free VOIP number (Google Voice) that you can turn off after hours, or using a dual-SIM phone. It will also cover how to announce a new support number to customers. The goal is to help readers maintain work-life boundaries and professionalism by not giving every customer their personal cell number.
When you do take longer than a customer hoped and they say something like Finally! or express frustration, a small team needs to handle it gracefully. This article suggests response templates that acknowledge the delay and refocus on solving the issue. It also advises being transparent if the queue was high and encourages not reacting defensively, but rather empathetically.
Some customers will try to get attention by messaging the business owner’s personal Facebook or finding their number when you prefer email. This article advises setting polite but firm boundaries.