Frequently Asked Questions - Ayodesk -

What is Ayodesk?

Ayodesk is a secure, affordable, and compliant customer support desk solution designed for businesses of all sizes. It provides a centralized platform for managing customer inquiries, support tickets, and communication.

How much does Ayodesk cost?

Ayodesk starts at just $9/month for the basic plan. We offer transparent pricing with no hidden fees, and you can upgrade or downgrade your plan at any time based on your needs.

Is Ayodesk HIPAA compliant?

Yes, Ayodesk is designed with HIPAA compliance in mind. We implement robust security measures to protect sensitive patient information, including encryption, access controls, and audit logging.

Do I need to install any software?

No, Ayodesk is a cloud-based solution that works in your web browser. There's no need to install any software on your computer, making it easy to access from anywhere with an internet connection.

Can I customize Ayodesk to match my brand?

Absolutely! Ayodesk offers extensive customization options, allowing you to add your logo, adjust colors to match your brand, and customize the customer-facing portal to create a seamless experience for your users.

Does Ayodesk offer integrations with other tools?

Yes, Ayodesk integrates with a variety of popular business tools and platforms. We also provide a robust API that allows you to build custom integrations with your existing systems.

How secure is Ayodesk?

Security is a top priority at Ayodesk. We use industry-standard encryption for data at rest and in transit, implement strict access controls, and regularly perform security audits to ensure your data remains protected.

Can I try Ayodesk before purchasing?

Yes, we offer a free trial period so you can experience Ayodesk firsthand before making a commitment. No credit card is required to start your trial.

What kind of support does Ayodesk provide?

We offer comprehensive support through multiple channels, including email, chat, and documentation. Our dedicated support team is available to help you with any questions or issues you may encounter.

How easy is it to get started with Ayodesk?

Getting started with Ayodesk is simple. After signing up, you'll be guided through a straightforward setup process. Our intuitive interface is designed for ease of use, requiring minimal training for your team to become productive.