HubSpot Service Hub vs Ayodesk
Comparing all-in-one CRM and dedicated help desk solutions
Key Considerations
Compliance Options
HubSpot offers HIPAA compliance on Enterprise tier. Ayodesk includes HIPAA compliance in its standard offering at a flat fee.
Pricing Structure
HubSpot Service Hub uses tiered per-user pricing with Enterprise tier starting around $150/user/month. Ayodesk offers subscription starting at $9/month flat fee.
Platform Scope
HubSpot Service Hub is part of a comprehensive CRM ecosystem. Ayodesk is a dedicated help desk solution focused on core support functionality.
Feature Comparison
| Feature | Ayodesk | HubSpot Service Hub |
|---|---|---|
| Advanced Security audit logs, ip whitelisting, 2FA, encryption, roles |
Included in base $9/mo plan | Enterprise tier only |
| Pricing Structure | Starts at $9/month | $0 to $150+/user/month |
| HIPAA Compliance and BAA | $99/month flat fee (addon) | Enterprise tier (~$150/user/month) |
| Platform Focus | Dedicated help desk | Part of CRM suite |
| Setup Complexity | Quick setup | More complex integration |
When Ayodesk May Be a Good Fit
For Teams Needing HIPAA Compliance
- • HIPAA & BAA at $99/mo flat fee
- • No need for enterprise-tier plans
- • Predictable monthly cost
- • Advanced security Features on base plans
For Teams Seeking Simplicity
- • Focused on essential features
- • Streamlined user interface
- • Quicker onboarding process
- • Less configuration required
Ready to Make the Switch?
Try Ayodesk and see the difference yourself
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Use of these names, logos, and brands does not imply endorsement. Pricing and feature information is based on publicly available information at the time of writing and is subject to change. We recommend visiting each provider's official website for the most current information.
This comparison represents our opinion based on our research and experience. Your specific needs and experiences may vary. This page is not intended to be a substitute for professional advice.