Ayodesk Blog

Learning How AI Transforms Businesses World Wide

Using Top-Notch Service as a Competitive Advantage

I am a small business owner, but man, I have to say that so many businesses just have terrible customer service. This article argues that small businesses can beat larger competitors by offering personalized, attentive support. The piece will give practical ways to capitalize on that, like remembering repeat customers’ preferences and going the extra mile, which a big box competitor might not do.

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1010 words 5m read May 29, 2025 (updated May 21, 2025)

Using Virtual Assistants for Customer Service Coverage

Yo. Upwork, Philippines. Thank me later. In this article, a small business owner shares how they outsourced some support workload to a virtual assistant overseas. The piece will look at the practicalities of hiring freelance help for tasks like answering basic emails or processing orders. It will address concerns like training, quality control, and data security, so readers know how to maintain quality even when delegating to a VA.

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1143 words 6m read May 29, 2025
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