Ayodesk Blog - Latest Insights and Trends

AI Guest Personalization in Hospitality: A Practical 2025 Guide

Step‑by‑step guide that shows how hotels can use AI to tailor every part of the stay, boost revenue, and keep guests loyal.

When Your Support Rep Wears Multiple Hats (Support + Other Duties)

Many small companies can’t afford a dedicated support specialist, so the job falls to someone with many responsibilities. This article discusses how to juggle priorities in such a role and how managers can set realistic expectations for employees who handle support and other tasks.

Career Development Coaching

Taking Time Off When You are the Only Support Person (Planning Coverage)

A question that often comes up in one-person support teams: What do you do when you need a vacation or fall ill? This article outlines practical strategies for arranging coverage, notifying customers of reduced availability, and preparing a knowledge base to keep things running smoothly.

How ChatGPT Helps Refine Brand Voice and Strategy

Cross-Industry Ethical Use of AI and Trust Building

1107 words 6m read May 29, 2025

Using Top-Notch Service as a Competitive Advantage

I am a small business owner, but man, I have to say that so many businesses just have terrible customer service. This article argues that small businesses can beat larger competitors by offering personalized, attentive support. The piece will give practical ways to capitalize on that, like remembering repeat customers’ preferences and going the extra mile, which a big box competitor might not do.

1010 words 5m read May 29, 2025