Ayodesk Blog - Latest Insights and Trends

Non-Profit - Grant Writing

How AI tools boost grant writing for nonprofits

1098 words 5m read May 24, 2025

Can You Teach Great Customer Service? (Training a New Hire)

Train a new employee in soft skills like empathy, tone, and patience for better customer service

Key Customer Support Metrics for Small Teams (What to Track)

Which support KPIs make sense when your team is small? An exploration of first-response time, resolution time, CSAT, NPS, and more

Hospitality - Trip Planning

How AI helps travel agents and Airbnb hosts plan itineraries and answer tourist queries

1008 words 5m read May 24, 2025

AI Chatbot Upselling for Small Cafés

How a small food and beverage shop can use an AI chatbot to boost add‑on sales and raise the average order size

Juggling Backlogs, Calls, and Emails as a One-Person Helpdesk

Practical guide with time-management tips for solo support reps.

When to 'Fire' a Customer (Deciding Some Customers Aren’t Worth It)

Sometimes a business must decide certain customers aren’t worth it. This article discusses why and how to end unprofitable or abusive client relationships.