Ayodesk Blog - Latest Insights and Trends

24/7 Customer Support Chatbot

How AI chatbots offer after hours support to small businesses

24/7 Client Q&A ChatGPT Assistant for Solo Consultants

Step‑by‑step guide that lets any solo consultant add a ChatGPT‑powered chatbot to answer client questions all day and night.

Decision Support Systems in Manufacturing. Streamlining Production, Quality, and Maintenance

How DSS boost production planning, inventory, quality control, and predictive maintenance on the factory floor.

Should a Solopreneur Invest Time in a Knowledge Base?

I have a question for my fellow solopreneurs out there. Is it worth it to start building a knowledge base? (Using software like Asana or Notion?)

Keeping Support Documentation Updated with a Small Team

I run a small team, and we have an internal wiki for processes, FAQs, and troubleshooting. The problem? No one updates it.

Making Work Calls in Public Cafes: HIPAA, SOC 2, and GDPR Considerations

Is making a patient call and taking notes in a public cafe HIPAA compliant? What about SOC 2 or GDPR impact? Learn best practices for remote employees.

Do Customers Actually Read the Knowledge Base?

are customers reading the knowledge base? what about a video knowledge base?