AI Support Tools

Unified communications and contact center for global enterprises. 8x8 provides UCaaS and CCaaS with global PSTN coverage in 55+ countries. Features video meetings, contact center, AI analytics. Public company. Enterprise pricing with global deployment capabilities.

Unified customer engagement platform with live chat, video, and co-browsing. Acquire provides unified customer engagement with live chat, video chat, co-browsing, chatbot. Features single view of customer across channels. Targets enterprise customer service and sales teams.

Ada is a leading AI-native customer service platform built from the ground up for enterprise automation, not legacy software with AI bolted on.

Social media management with inbox zero approach for engagement. Agorapulse provides social media inbox, publishing, reporting with "inbox zero" workflow approach. Features labeling, assignment, saved replies. French company. Pricing from $99/month.

AI phone agent for sales and support calls. Air.ai provides AI that handles phone calls for sales and support. Features natural conversation, 24/7 availability. Targets businesses wanting to automate calls.

Aircall is an SMB-focused cloud phone system with simple setup and strong CRM integrations.

WhatsApp engagement platform for Indian market. AiSensy provides WhatsApp Business API with marketing, support, commerce features. Strong India focus. Affordable pricing for Indian market.

Aisera was an AI Service Management platform acquired by Automation Anywhere in November 2025.

Latin American conversational AI platform for customer service automation. Aivo offers AgentBot for customer service automation with strength in Spanish and Portuguese markets. Features AI chatbots, live chat, video chat, voice AI.

Guest messaging platform for hotels and vacation rentals. Akia provides guest messaging with AI, contactless check-in, digital concierge for hotels and vacation rentals. Features PMS integration, upselling.

AWS cloud contact center with pay-per-use pricing. Amazon Connect is AWS contact center service with pay-per-minute pricing. Features AI via Amazon Lex, Contact Lens for analytics, workforce management. Integrates with AWS ecosystem.

AWS service for building conversational interfaces with Alexa technology. Amazon Lex is AWS service for building chatbots and voice bots using same technology as Alexa. Features automatic speech recognition, NLU, AWS integration. Pay-per-use pricing.

Enterprise conversational AI with emotional intelligence and process automation. Amelia (formerly IPsoft) offers enterprise conversational AI claiming emotional intelligence and context understanding. Features IT service automation, customer engagement, process automation.

AI for analyzing customer feedback at scale. Anecdote provides AI analysis of customer feedback from reviews, support tickets, surveys. Features theme detection, sentiment, insights. Product feedback analysis.

Fast remote desktop software from Germany. AnyDesk provides remote desktop access with low latency. German company with privacy focus. Features on-premise option.

Product adoption and user onboarding platform. Appcues provides in-app experiences, user onboarding, feature adoption without code. Features flows, tooltips, surveys, NPS. Pricing from $249/month.