AI Support Tools tagged automation

AI phone agent for sales and support calls. Air.ai provides AI that handles phone calls for sales and support. Features natural conversation, 24/7 availability. Targets businesses wanting to automate calls.

Enterprise conversational AI with emotional intelligence and process automation. Amelia (formerly IPsoft) offers enterprise conversational AI claiming emotional intelligence and context understanding. Features IT service automation, customer engagement, process automation.

AI customer service for e-commerce with automation. Bling provides AI-powered customer service for e-commerce with automation, order tracking, returns. Focus on automation and efficiency. E-commerce specific.

Enterprise ITSM with cognitive automation from BMC. BMC Helix provides enterprise ITSM with cognitive automation, multi-cloud management. Legacy enterprise vendor with modern cloud platform. Competes with ServiceNow for large enterprise market.

Conversational AI platform for LATAM markets. Botmaker provides chatbots and AI for WhatsApp, Instagram, web. Argentina-based serving LATAM. Features automation, live chat.

AI-powered support automation platform for helpdesk and knowledge management. Capacity provides AI support automation that connects to existing systems (Sharepoint, Google Drive, etc.) to answer questions. Features helpdesk, knowledge base, workflow automation.

AI platform for automating customer service in e-commerce and travel. DigitalGenius provides AI automation for e-commerce and travel customer service. Features deep integrations with e-commerce platforms, airline systems. London-based company.

Collaborative email and workflow automation for Gmail. Gmelius provides shared inbox, email sequences, kanban boards, automation inside Gmail. Features templates, scheduling, analytics. Pricing from $15/user/month. Gmail-native collaboration platform.

IT support platform with remote access and ticketing. GoTo Resolve provides IT support with remote access, ticketing, automation. Part of GoTo (LogMeIn). IT team focus.

IT automation platform with service management and security. Ivanti Neurons provides IT automation across service management, endpoint management, security. AI-powered insights and automation. Enterprise focus. Part of broader Ivanti portfolio.

Customer service automation platform with chatbot and human handoff. Kommunicate offers chatbot platform with human handoff, knowledge base integration, and helpdesk integrations. Features Kompose bot builder, Dialogflow integration, multilingual support. Pricing from $100/month.

Visual automation platform (formerly Integromat). Make provides visual automation with complex scenarios, data transformation. More powerful than Zapier for advanced workflows.

Open source workflow automation. n8n provides open source automation with self-hosting option. Features 400+ integrations, code nodes. Fair-code license.

Voice AI platform for automating contact center phone calls. Replicant provides AI voice agents for contact center call automation. Focuses on replacing Tier 1 phone support. Features natural conversation, integrations with contact centers. San Francisco-based.

Business messaging platform for WhatsApp and social channels. Respond.io provides conversational platform for WhatsApp, Messenger, Instagram, Telegram. Features automation, team inbox, broadcasts. Strong in APAC markets.

AI knowledge automation for enterprises. Shelf provides AI-powered knowledge management with content curation, decision trees, analytics. Features GenAI answers, knowledge health monitoring.