AI Support Tools tagged SMB
340+ customer support tools, side by side. Filter by category and compare help desks, AI agents, contact centers, chatbots and knowledge tools.
12 items
AI chatbot platform with multilingual support and human handoff. Botsify offers chatbot building for website, Facebook, WhatsApp with conversational forms and human handoff. Features 100+ language support, e-commerce integrations. Pricing from $49/month.
Cloud help desk for small businesses. Cayzu provides simple cloud help desk with ticketing, knowledge base, automation. Affordable pricing for small teams.
Cloud phone system for sales and support teams. CloudTalk provides cloud phone for sales and support with 160+ international numbers, call recording, IVR, integrations with CRMs. European company (Prague). Pricing from $25/user/month. SMB to mid-market focus.
Chatbot platform with WhatsApp and Instagram support. Engati provides no-code chatbot builder with WhatsApp, Instagram, web deployment. Features live chat, automation. India-based company.
WhatsApp shared inbox for small businesses. Gallabox provides WhatsApp Business API with shared inbox, chatbot, broadcasts. Features payment collection, catalog. India-focused pricing.
Social media management platform with customer engagement features. Hootsuite provides social media management with scheduling, monitoring, inbox for customer engagement. Acquired Heyday for conversational AI. Pricing from $99/month. SMB to enterprise.
Simple live chat focused on small businesses with accessibility features. Olark provides straightforward live chat without complexity, emphasizing accessibility compliance. Features chat transcripts, visitor insights, integrations with CRMs and helpdesks.
Simple live chat solution now owned by Ruby (virtual receptionist company). Pure Chat offers straightforward live chat with unlimited chats on all plans, customizable widget, and canned responses. Acquired by Ruby. Pricing from $49/month for 4 users.
Live chat with video recordings showing visitor behavior on website. Smartsupp combines live chat with session recordings showing how visitors navigate websites, unique combination for understanding customer context. Features chatbot, visitor insights.
Simple email ticketing system for small teams. SupportBee provides straightforward email ticketing with shared inbox, knowledge base, customer portal. Focus on simplicity over features. Pricing from $15/user/month. Long-established, bootstrapped company.
Omnichannel inbox for WhatsApp, email, social messaging. Trengo provides unified inbox for WhatsApp, email, Instagram, Facebook, live chat. Features automation, team collaboration. Netherlands-based. SMB to mid-market.
Affordable CRM with native Zoho Desk integration. Zoho CRM provides sales automation with native integration to Zoho Desk for service. Part of 45+ Zoho app ecosystem. Pricing from free to $65/user/month. SMB focus.