AI Support Tools tagged AI-native

Latin American conversational AI platform for customer service automation. Aivo offers AgentBot for customer service automation with strength in Spanish and Portuguese markets. Features AI chatbots, live chat, video chat, voice AI.

Guest messaging platform for hotels and vacation rentals. Akia provides guest messaging with AI, contactless check-in, digital concierge for hotels and vacation rentals. Features PMS integration, upselling.

AWS cloud contact center with pay-per-use pricing. Amazon Connect is AWS contact center service with pay-per-minute pricing. Features AI via Amazon Lex, Contact Lens for analytics, workforce management. Integrates with AWS ecosystem.

AWS service for building conversational interfaces with Alexa technology. Amazon Lex is AWS service for building chatbots and voice bots using same technology as Alexa. Features automatic speech recognition, NLU, AWS integration. Pay-per-use pricing.

Enterprise conversational AI with emotional intelligence and process automation. Amelia (formerly IPsoft) offers enterprise conversational AI claiming emotional intelligence and context understanding. Features IT service automation, customer engagement, process automation.

AI for analyzing customer feedback at scale. Anecdote provides AI analysis of customer feedback from reviews, support tickets, surveys. Features theme detection, sentiment, insights. Product feedback analysis.

Speech-to-text API with advanced AI models for developers. AssemblyAI provides speech-to-text API with speaker diarization, sentiment analysis, topic detection, summarization. Pay-per-minute pricing. Developer-focused.

Conversational AI for marketing and customer engagement. Automat.ai provides conversational AI for marketing automation and customer engagement. Features personalized conversations, product discovery, customer insights. Focus on retail, CPG, beauty brands. Montreal-based company.

AI customer service for e-commerce with automation. Bling provides AI-powered customer service for e-commerce with automation, order tracking, returns. Focus on automation and efficiency. E-commerce specific.

Nordic enterprise conversational AI platform with no-code virtual agent builder. Boost.ai offers no-code conversational AI for enterprise customer service and internal support. Nordic company (Norway) serving banking, insurance, telecom.

AI-powered support automation platform for helpdesk and knowledge management. Capacity provides AI support automation that connects to existing systems (Sharepoint, Google Drive, etc.) to answer questions. Features helpdesk, knowledge base, workflow automation.

Conversational AI platform for e-commerce customer experience. Certainly offers conversational AI for e-commerce with focus on guided selling and customer support. Features product recommendations, FAQ automation. Copenhagen-based serving European e-commerce. Now part of Dixa.

Enterprise contact center integrated with Cisco Webex ecosystem. Cisco Webex Contact Center provides cloud contact center with AI, WFM, analytics integrated with Webex collaboration suite. Features Webex AI Agent, journey analytics. Enterprise pricing.

Conversational AI platform focused on banking and financial services. Clinc specializes in conversational AI for banking and financial services. Features voice and text AI, banking-specific intents, security compliance. Ann Arbor, Michigan-based.

All-in-one doc combining documents, spreadsheets, and apps. Coda provides flexible docs that combine text, tables, and interactive elements. Coda AI for writing and analysis. Can be used for internal knowledge bases and runbooks. Pricing from free to $36/user/month.

Real-time AI coaching for contact centers. Cresta provides real-time coaching with AI suggestions during calls. Features quality management, conversation intelligence. Enterprise contact center focus.