AI Support Tools tagged AI-native

Project management with AI features. Height provides project management with AI for task creation, summaries. Features spreadsheet-like views. Modern interface.

Conversational AI for retail acquired by Hootsuite. Heyday offers conversational AI for retail customer service, acquired by Hootsuite in 2021 (~$60M). Features product recommendations, FAQ automation, live agent handoff. Integrated with Hootsuite social media management.

AI-powered customer intelligence from feedback. Idiomatic provides AI analysis of customer feedback and support tickets. Features custom taxonomies, root cause analysis, trend detection.

Conversational AI with proprietary symbolic AI technology and knowledge management. Inbenta uses proprietary symbolic AI (not just ML) for conversational AI and knowledge management. Features chatbot, search, knowledge base. Claims 95%+ accuracy in intent detection.

IT service desk with AI and modern user interface. InvGate Service Desk provides ITSM with AI-powered features, modern UI, workflow automation. Features asset management integration, self-service portal. Argentina-based company serving global market.

Cloud phone system with AI for sales and support teams. JustCall provides cloud phone with AI conversation intelligence, SMS, WhatsApp. Features JustCall iQ for AI analytics. Integrates with CRMs and helpdesks. Pricing from $30/user/month. India-founded, global customer base.

AI-powered QA acquired by Zendesk in 2024. Klaus provided AI-powered conversation scoring with auto-QA reviewing 100% of conversations. Acquired by Zendesk February 2024. Now Zendesk QA.

Enterprise conversational AI platform with XO Platform for building virtual assistants. Kore.ai provides XO Platform for building enterprise virtual assistants across customer and employee experience. Features low-code builder, NLU, integration framework. Gartner recognized.

Contact center AI for QA and analytics. Level AI provides AI-powered QA, analytics, agent assist for contact centers. Features automated scoring, coaching insights. Modern alternative to legacy QA.

Enterprise conversational AI platform with Conversational Cloud for messaging at scale. LivePerson is enterprise conversational AI platform serving major brands with Conversational Cloud. Features AI-powered messaging across web, in-app, SMS, social channels.

Enterprise CRM and ERP with customer service capabilities. Microsoft Dynamics 365 provides CRM with Sales, Service, Marketing, plus ERP modules. Deep Microsoft ecosystem integration. Copilot AI features. Enterprise pricing from $50/user/month.

Customer service automation platform focused on travel and retail verticals. Mindsay provides conversational AI for customer service with focus on travel, insurance, and retail. Features no-code bot builder, integrations with CRMs. Paris-based company.

Modern documentation platform with AI for developer docs. Mintlify provides modern documentation with AI search (chat with docs), analytics, custom components. MDX-based. Pricing from free to custom. Y Combinator backed. Popular for dev tool documentation.

AI-powered task and calendar management. Motion provides AI scheduling combining tasks, meetings, calendar. Features auto-scheduling, prioritization. Productivity optimization.

Lightweight wiki and knowledge base for team collaboration. Nuclino provides lightweight, fast wiki with real-time collaboration, graph view of connected content, integrations. Sidekick AI for writing and search. Pricing from free to $8/user/month. Clean, minimal interface.

AI analytics for customer service operations. Operative Intelligence provides AI-powered analytics identifying why customers contact support and automation opportunities. Features root cause analysis, predictions.