AI Support Tools tagged messaging

340+ customer support tools, side by side. Filter by category and compare help desks, AI agents, contact centers, chatbots and knowledge tools.

15 items

Filtered by tagmessaging
AllAdditional PlatformsHelpdesk PlatformsContact CenterAnalytics & SurveyIndustry-Specialized
Akia

Guest messaging platform for hotels and vacation rentals. Akia provides guest messaging with AI, contactless check-in, digital concierge for hotels and vacation rentals. Features PMS integration, upselling.

Industry-Specialized
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Birdeye

All-in-one customer experience platform with reviews and messaging. Birdeye provides reviews, messaging, surveys, listings, referrals. Strong in healthcare, home services, automotive. Features AI responses. Enterprise pricing.

Industry-Specialized
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Clickatell

Chat commerce and messaging platform. Clickatell provides chat commerce platform with WhatsApp, SMS, messaging. Features payments, commerce flows. South Africa origins, global.

Contact Center
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Freshchat

Modern messaging platform from Freshworks with Freddy AI capabilities. Freshchat offers modern messaging across web, mobile, and social channels with Freddy AI for automation. Part of Freshworks ecosystem with native Freshdesk integration.

Chatbot Builders
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Gupshup

Conversational messaging platform and WhatsApp BSP. Gupshup provides messaging APIs and WhatsApp Business API. Features chatbot builder, campaigns, commerce. Global company with India origins.

Contact Center
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Ivy (Revinate)

Hotel guest communications now part of Revinate. Ivy was AI-powered hotel guest communications, part of Revinate. Features messaging, surveys, campaign automation. Revinate provides hotel CRM and marketing.

Industry-Specialized
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LivePerson

Enterprise conversational AI platform with Conversational Cloud for messaging at scale. LivePerson is enterprise conversational AI platform serving major brands with Conversational Cloud. Features AI-powered messaging across web, in-app, SMS, social channels.

Helpdesk Platforms
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MessageBird (Bird)

Omnichannel communications platform for customer engagement. MessageBird (rebranded to Bird) provides omnichannel messaging APIs and customer engagement platform. Features WhatsApp, SMS, voice, email. Amsterdam-based.

Contact Center
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Podium

Customer communication platform with reviews and messaging. Podium provides business messaging, reviews, payments via text/web chat. Strong in healthcare, automotive, home services. Features AI assistant. Pricing from $399/month.

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Pypestream

Enterprise conversational AI with focus on customer engagement and automation. Pypestream provides enterprise messaging and AI for customer engagement. Features secure messaging, AI automation, live agent routing. Focus on insurance, healthcare, financial services.

Industry-Specialized
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Quiq

Business messaging platform with AI for text, chat, and social conversations. Quiq provides business messaging across SMS, web chat, social channels with AI augmentation. Features AI-powered responses, routing, sentiment analysis. Focus on retail and consumer brands.

Industry-Specialized
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Respond.io

Business messaging platform for WhatsApp and social channels. Respond.io provides conversational platform for WhatsApp, Messenger, Instagram, Telegram. Features automation, team inbox, broadcasts. Strong in APAC markets.

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SleekFlow

Social commerce and messaging platform from Hong Kong. SleekFlow provides omnichannel messaging with WhatsApp, Instagram, WeChat. Features commerce, automation, CRM. Hong Kong-based serving Asia.

Helpdesk Platforms
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Userlike

German live chat and messaging platform with GDPR-compliant data handling. Userlike offers website chat and unified messaging (WhatsApp, Facebook, SMS) with strong GDPR compliance and German data hosting. Features AI Automation Hub for chatbots. Pricing from free to €720/month.

Chatbot Builders
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Whistle (now Cloudbeds)

Hotel messaging platform now part of Cloudbeds. Whistle was hotel messaging and guest experience platform, acquired by Cloudbeds. Features guest messaging, upselling, PMS integration. Now part of Cloudbeds hospitality suite.

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