Additional Platforms AI Support Tools

340+ customer support tools, side by side. Filter by category and compare help desks, AI agents, contact centers, chatbots and knowledge tools.

101 items

AllAdditional PlatformsHelpdesk PlatformsContact CenterAnalytics & SurveyIndustry-Specialized
Acquire

Unified customer engagement platform with live chat, video, and co-browsing. Acquire provides unified customer engagement with live chat, video chat, co-browsing, chatbot. Features single view of customer across channels. Targets enterprise customer service and sales teams.

Additional Platforms
Visit website
Agorapulse

Social media management with inbox zero approach for engagement. Agorapulse provides social media inbox, publishing, reporting with "inbox zero" workflow approach. Features labeling, assignment, saved replies. French company. Pricing from $99/month.

Additional Platforms
Visit website
Air.ai

AI phone agent for sales and support calls. Air.ai provides AI that handles phone calls for sales and support. Features natural conversation, 24/7 availability. Targets businesses wanting to automate calls.

Additional Platforms
Visit website
AiSensy

WhatsApp engagement platform for Indian market. AiSensy provides WhatsApp Business API with marketing, support, commerce features. Strong India focus. Affordable pricing for Indian market.

Additional Platforms
Visit website
Amazon Lex

AWS service for building conversational interfaces with Alexa technology. Amazon Lex is AWS service for building chatbots and voice bots using same technology as Alexa. Features automatic speech recognition, NLU, AWS integration. Pay-per-use pricing.

Additional Platforms
Visit website
Amelia

Enterprise conversational AI with emotional intelligence and process automation. Amelia (formerly IPsoft) offers enterprise conversational AI claiming emotional intelligence and context understanding. Features IT service automation, customer engagement, process automation.

Additional Platforms
Visit website
AnyDesk

Fast remote desktop software from Germany. AnyDesk provides remote desktop access with low latency. German company with privacy focus. Features on-premise option.

Additional Platforms
Visit website
Appcues

Product adoption and user onboarding platform. Appcues provides in-app experiences, user onboarding, feature adoption without code. Features flows, tooltips, surveys, NPS. Pricing from $249/month.

Additional Platforms
Visit website
AssemblyAI

Speech-to-text API with advanced AI models for developers. AssemblyAI provides speech-to-text API with speaker diarization, sentiment analysis, topic detection, summarization. Pay-per-minute pricing. Developer-focused.

Additional Platforms
Visit website
BeyondTrust Remote Support

Enterprise remote support with security focus. BeyondTrust provides secure remote support for enterprise. Features privileged access, audit trails, compliance. Security-focused.

Additional Platforms
Visit website
Bland AI

AI phone calling API for automated conversations. Bland AI provides API for building AI phone agents. Features realistic voice, custom prompts, call handling. Developer-focused for phone automation.

Additional Platforms
Visit website
Bling

AI customer service for e-commerce with automation. Bling provides AI-powered customer service for e-commerce with automation, order tracking, returns. Focus on automation and efficiency. E-commerce specific.

Additional Platforms
Visit website
BMC Helix ITSM

Enterprise ITSM with cognitive automation from BMC. BMC Helix provides enterprise ITSM with cognitive automation, multi-cloud management. Legacy enterprise vendor with modern cloud platform. Competes with ServiceNow for large enterprise market.

Additional Platforms
Visit website
BombBomb

Video email platform for personal customer communication. BombBomb provides video recording for email with tracking, integrations. Focus on personal, human communication. Pricing from $33/month.

Additional Platforms
Visit website
Botmaker

Conversational AI platform for LATAM markets. Botmaker provides chatbots and AI for WhatsApp, Instagram, web. Argentina-based serving LATAM. Features automation, live chat.

Additional Platforms
Visit website
Brandwatch

Enterprise social listening and consumer intelligence platform. Brandwatch provides enterprise social listening, consumer research, influencer marketing. Cision company. Features AI-powered insights, trend analysis. Enterprise pricing.

Additional Platforms
Visit website

Popular tags