AI Support Tools tagged live-chat

Unified customer engagement platform with live chat, video, and co-browsing. Acquire provides unified customer engagement with live chat, video chat, co-browsing, chatbot. Features single view of customer across channels. Targets enterprise customer service and sales teams.

Live chat and chatbot platform now part of Brevo (formerly Sendinblue). Chatra provides live chat with chatbot capabilities, acquired by Brevo (formerly Sendinblue). Features group chats, typing insights, targeted messages. Free tier available.

Omnichannel customer engagement platform with on-premise deployment option. Comm100 provides live chat, chatbot, ticketing, knowledge base with both cloud and on-premise deployment for organizations requiring data control. Features AI-powered chatbot, audio/video chat.

Modern messaging platform from Freshworks with Freddy AI capabilities. Freshchat offers modern messaging across web, mobile, and social channels with Freddy AI for automation. Part of Freshworks ecosystem with native Freshdesk integration.

All-in-one help desk with 130+ integrations. LiveAgent provides help desk, live chat, call center with 130+ integrations. Features ticketing, knowledge base, social. Affordable pricing from $9/agent.

Simple live chat focused on small businesses with accessibility features. Olark provides straightforward live chat without complexity, emphasizing accessibility compliance. Features chat transcripts, visitor insights, integrations with CRMs and helpdesks.

Simple live chat solution now owned by Ruby (virtual receptionist company). Pure Chat offers straightforward live chat with unlimited chats on all plans, customizable widget, and canned responses. Acquired by Ruby. Pricing from $49/month for 4 users.

Live chat with video recordings showing visitor behavior on website. Smartsupp combines live chat with session recordings showing how visitors navigate websites, unique combination for understanding customer context. Features chatbot, visitor insights.

Enterprise live chat with HIPAA compliance and healthcare focus. SnapEngage offers enterprise live chat with HIPAA compliance for healthcare organizations. Features proactive chat, chatbot, SMS, Facebook Messenger integration. Healthcare-specific features with BAA available.

German live chat and messaging platform with GDPR-compliant data handling. Userlike offers website chat and unified messaging (WhatsApp, Facebook, SMS) with strong GDPR compliance and German data hosting. Features AI Automation Hub for chatbots. Pricing from free to €720/month.

Live chat component of Zendesk Suite for website and mobile messaging. Zendesk Chat (formerly Zopim) provides live chat as part of Zendesk Suite or standalone. Features triggers, pre-chat forms, chat routing, analytics. Available separately or included in Zendesk Suite plans.