AI-Native Support Platforms AI Support Tools
340+ customer support tools, side by side. Filter by category and compare help desks, AI agents, contact centers, chatbots and knowledge tools.
23 items
Ada is a leading AI-native customer service platform built from the ground up for enterprise automation, not legacy software with AI bolted on.
Aisera was an AI Service Management platform acquired by Automation Anywhere in November 2025.
Balto provides real-time AI guidance during live phone calls, coaching agents with scripts and prompts as conversations happen.
Nordic enterprise conversational AI platform with no-code virtual agent builder. Boost.ai offers no-code conversational AI for enterprise customer service and internal support. Nordic company (Norway) serving banking, insurance, telecom.
Cognigy was a Gartner Magic Quadrant Leader in enterprise conversational AI, acquired by NICE for $955M in September 2025.
Customer success for B2B SaaS with AI-powered insights. CustomerSuccessBox provides AI-driven customer success with health scores, playbooks, NPS. India-based company. Focus on B2B SaaS growth.
Drift was a conversational marketing pioneer acquired by Salesloft in February 2024, now part of Salesloft's revenue platform.
Forethought is an enterprise AI platform with multi-agent architecture for complex support automation.
Haptik is India's largest AI chatbot platform, owned by Reliance Jio (acquired ~$100M in 2019).
Conversational AI with proprietary symbolic AI technology and knowledge management. Inbenta uses proprietary symbolic AI (not just ML) for conversational AI and knowledge management. Features chatbot, search, knowledge base. Claims 95%+ accuracy in intent detection.
Klaus was an AI-powered quality assurance platform for customer service acquired by Zendesk in February 2024, now Zendesk QA.
Enterprise conversational AI platform with XO Platform for building virtual assistants. Kore.ai provides XO Platform for building enterprise virtual assistants across customer and employee experience. Features low-code builder, NLU, integration framework. Gartner recognized.
Enterprise CRM and ERP with customer service capabilities. Microsoft Dynamics 365 provides CRM with Sales, Service, Marketing, plus ERP modules. Deep Microsoft ecosystem integration. Copilot AI features. Enterprise pricing from $50/user/month.
Moveworks was an enterprise AI assistant for IT and HR support, acquired by ServiceNow for $2.85B in December 2025.
Netomi is an enterprise AI platform with "Sanctioned Generative AI" - built-in guardrails for brand-safe automation.
Observe.AI is a voice-focused AI platform for contact centers with a proprietary LLM optimized for phone conversations.