Overview
Moveworks was an enterprise AI assistant for IT and HR support, acquired by ServiceNow for $2.85B in December 2025.
What it covers
Acquisition context - now part of ServiceNow, largest private VC-backed tech acquisition of 2025. Historical background: founded 2016, raised $305M, enterprise AI assistant automating IT helpdesk and HR queries. Core capabilities (pre-acquisition): natural language understanding for employee requests, automated ticket resolution, knowledge search, workflow automation across IT and HR. Integration approach: worked across existing enterprise tools (ServiceNow, Jira, Workday, etc.). Post-acquisition: technology being integrated into ServiceNow Now Assist and broader ServiceNow AI platform. Target (historical): large enterprises with IT helpdesk and HR automation needs. Current recommendation: evaluate ServiceNow for Moveworks capabilities, or consider alternatives like Aisera (acquired by Automation Anywhere), Espressive. Note: page serves users searching for Moveworks status and alternatives.