AI Support Tools tagged CPaaS
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13 items
Communications APIs and infrastructure provider. Bandwidth provides voice, messaging APIs with own network infrastructure. Powers other CPaaS providers. Enterprise focus. Public company.
Chat commerce and messaging platform. Clickatell provides chat commerce platform with WhatsApp, SMS, messaging. Features payments, commerce flows. South Africa origins, global.
Dutch communications platform with messaging and payments. CM.com provides messaging, payments, ticketing with WhatsApp, SMS, voice APIs. Netherlands-based, public company. European focus.
Conversational messaging platform and WhatsApp BSP. Gupshup provides messaging APIs and WhatsApp Business API. Features chatbot builder, campaigns, commerce. Global company with India origins.
Global communications platform with WhatsApp and omnichannel. Infobip provides CPaaS with SMS, WhatsApp, voice, email plus customer engagement platform. Croatian company, global presence.
Enterprise communications platform from Italy. Kaleyra provides CPaaS with SMS, voice, WhatsApp, video. Strong in India, Europe. Tata Communications company.
Omnichannel communications platform for customer engagement. MessageBird (rebranded to Bird) provides omnichannel messaging APIs and customer engagement platform. Features WhatsApp, SMS, voice, email. Amsterdam-based.
Communications APIs for voice and SMS. Plivo provides voice and SMS APIs with global coverage. Features Zentrunk SIP trunking, contact center solutions. Developer-friendly with competitive pricing.
Global CPaaS provider from India. Route Mobile provides SMS, WhatsApp, voice APIs globally. India-based, public company. Enterprise communications focus.
Cloud communications platform for messaging and voice. Sinch provides CPaaS with SMS, voice, video, WhatsApp API. Swedish company, public. Acquired Mailjet, Mailgun. Enterprise communication focus.
Programmable contact center built on Twilio APIs for custom deployments. Twilio Flex is fully programmable contact center built on Twilio's communication APIs. Allows complete customization of agent experience, routing, integrations. Pay-per-hour or per-user pricing.
Communications platform with APIs and contact center from Ericsson. Vonage provides communications APIs and Vonage Contact Center. Owned by Ericsson (acquired 2022 for $6.2B). Features programmable voice, video, messaging APIs plus packaged contact center.
Brazilian customer experience platform. Zenvia provides CPaaS and CX platform with WhatsApp, SMS, chatbot. Brazil market leader. Public company (NASDAQ: ZENV).