AI Support Tools tagged AI-native

Empathic AI customer service for e-commerce brands. Siena AI provides AI agent for e-commerce with focus on empathetic, brand-voice responses. Handles orders, returns, product recommendations. Claims human-like conversations.

Knowledge base for remote teams with AI-powered search. Slite provides team knowledge base with AI Ask feature for instant answers, collaborative docs, templates. Designed for remote teams. Pricing from free to $10/user/month. Clean, modern interface.

In-product research platform with AI analysis. Sprig provides in-product surveys, session replay, AI analysis. Features replays triggered by feedback. Product research tool.

AI knowledge network connecting experts. Starmind provides AI-powered knowledge network that routes questions to internal experts. Features expertise mapping, answer routing. Swiss enterprise company.

AI customer feedback analysis for product teams. Syncly provides AI analysis of customer communications identifying trends, issues, opportunities. Features integrations with support and feedback tools.

IT service management with AI service desk capabilities. SysAid provides ITSM with AI-powered service desk, asset management, automation. Features Copilot for agents, automated ticket handling. Pricing varies by deployment. IT support focus with customer service capabilities.

AI agent for customer service focused on e-commerce automation. Thankful provides AI agent that handles routine customer service tickets autonomously. Focus on e-commerce with Shopify, Gorgias integrations. Claims 50%+ ticket automation.

AI customer support for Slack Connect channels. Thena provides AI-powered support for B2B companies using Slack Connect. Features request detection, routing, SLA tracking, analytics for customer Slack channels.

Enterprise conversational AI with emotion and sentiment analysis. Uniphore provides conversational service automation with emotion AI and sentiment analysis. Features voice biometrics, agent assist, sales assist. $610M raised. Enterprise focus on contact centers. Palo Alto-based.

AI-powered customer experience automation platform for enterprises. Ushur provides no-code customer experience automation with AI for email, chat, voice. Features intelligent document processing, workflow automation. Strong in insurance and healthcare. $92M raised.

Conversational AI platform from India for customer support automation. Verloop.io offers AI-powered chatbots for customer support and lead generation. Features NLU, multilingual support, WhatsApp integration, analytics. Based in Bangalore, serving Indian and global markets.

AI analysis of qualitative customer feedback. Viable provides AI analysis of open-ended feedback with natural language reports. Features theme analysis, weekly insights. Acquired by Yext.

AI agent for e-commerce customer service automation. Yuma AI provides autonomous AI agent for e-commerce support handling orders, returns, product questions. Integrates with Gorgias, Zendesk. Focus on Shopify merchants. Per-ticket pricing.

Contact center integrated with Zoom video communications platform. Zoom Contact Center provides omnichannel contact center with video escalation native to Zoom. Features virtual agent (via Solvvy acquisition), AI assistant, workforce management.