Overview
AI customer support for Slack Connect channels.
Details
Thena provides AI-powered support for B2B companies using Slack Connect. Features request detection, routing, SLA tracking, analytics for customer Slack channels.
Thena
AI customer support for Slack Connect channels. Thena provides AI-powered support for B2B companies using Slack Connect. Features request detection, routing, SLA tracking, analytics for customer Slack channels.
Tags
Browse all tags
dashboards8AI agents1AI website publishing1hosting1publish reports1enterprise97AI-native82european39automation31affordable31developer30helpdesk27chatbot25open-source23analytics23API21SMB21CRM20public-company19acquired19contact-center19feedback19field-service19whatsapp19
Show 948 more tags
messaging18simple18ITSM17voice-ai17BI16CPaaS14e-commerce14scheduling14integrations12video13knowledge-base12modern12no-code11healthcare11IT-support11live-chat11omnichannel11sales11MSP10self-hosted10community9customer-success9India9phone9product-analytics7in-app8mobile8real-time8remote-support8social-media8survey8ticketing8marketing7platform7product7RMM7roadmap7startup7session-replay6email6free6gmail6monitoring6on-premise6payments6project-management6social-listening6task-management6user-research6WFM6zendesk-ecosystem6slack5all-in-one5service-management5work-management4B2B5cloud5co-browsing5coaching5free-tier5freemium5hospitality5LATAM5meetings5product-management5QA5RAG5security5SMS5transcription5productivity4patient communication4AI-platform4AI-writing4asset-management4CDP4collaborative4communication4freshworks-ecosystem4infrastructure4LLM4microsoft-ecosystem4multilingual4personalization4PSA4retail4salesforce-ecosystem4service4shared-inbox4support4vertical-specific4website4customizable3visual3zendesk ai2cloud contact center2iPaaS2APAC3banking3bootstrapped3calendar3collaboration3compliance3CX-platform3debugging3documentation3engagement3feature-requests3flexible3forum3global3HIPAA3home-services3insurance3interactive3IoT3ITIL3legal3management3marketing-automation3marketplace3mid-market3modular3NPS3onboarding3oracle-ecosystem3personal3privacy3product-adoption3remote-access3research-repository3self-service3speech-to-text3TMS3translation3vector-database3voice3wiki3workspace3zoho-ecosystem3contact center ai2conversational ai platform2docs2notion2twilio2customer service qa2genesys2quality assurance software2unified-communications2conversational landing page2aggregation2AI-framework2APIs2Apple2atlassian-ecosystem2automotive2AWS2B2B-SaaS2billing2Brazil2chat-SDK2churn-prevention2client-portal2content2conversation-intelligence2conversational-ai2CSAT2D2C2dental2digital-adoption2embedded-analytics2emotion-ai2engineering2ericsson2ERP2finance2german2google-cloud2GTD2guidance2ideation2inbox2included2internal-support2invoicing2job-management2knowledge-management2lead-generation2localization2meta2notebooks2PLG2practice-management2qualitative2reporting2reverse-ETL2reviews2SaaS2sap-ecosystem2screen-sharing2SDK2secure2spanish2SQL2summarization2team-chat2testing2trades2training2travel2UK2UX2visualization2warehouse2WFO2workflow2YC2agentforce1chatgpt1chatgpt customer service1chatgpt enterprise1chatgpt for business1chatgpt support1claude ai1claude anthropic1claude customer service1claude enterprise1claude for business1copilot 3651copilot business1copilot customer service1einstein bots1microsoft ai1microsoft copilot1microsoft teams1openai chatgpt1salesforce customer service1salesforce service cloud1salesforce support1service cloud pricing1slack connect1slack customer service1slack customer support1slack helpdesk integration1teams customer service1teams customer support1teams helpdesk1teams integration1zendesk1zendesk customer service1zendesk help desk1zendesk pricing1zendesk support1zendesk ticketing system1atlassian confluence1breeze ai1confluence1confluence documentation1confluence knowledge base1confluence pricing1freddy ai1freshdesk1freshdesk ai1freshdesk free1freshdesk help desk1freshdesk pricing1freshdesk vs zendesk1hubspot customer service1hubspot service hub1hubspot service pricing1hubspot support1hubspot ticketing1intercom1intercom ai1intercom chatbot1intercom customer service1intercom fin1intercom messenger1intercom pricing1notion ai1notion customer support1notion knowledge base1notion wiki1projects1tasks1twilio api1twilio customer engagement1twilio messaging1twilio sms1whatsapp business1whatsapp business api1whatsapp chatbot1whatsapp customer service1whatsapp support1A/B-testing1ada ai1ada ai agent1ada chatbot1ada customer service1ada cx1ada support automation1aircall1aircall crm1aircall phone1aircall pricing1autoflows1business phone system1cloud contact center software1cloud phone system small business1content governance1conversational survey1customer satisfaction survey1dialpad1dialpad ai1dialpad contact center1dialpad pricing1dixa1dixa ai1dixa customer service1dixa mim1dixa omnichannel1dixa platform1enlighten ai1events1experience management1experimentation1feature-flags1five91five9 ai1five9 contact center1five9 ivr1five9 pricing1forethought ai1forethought customer service1forethought support1funnels1genesys cloud1genesys contact center1genesys cx1genesys pricing1gladly1gladly ai1gladly customer service1gladly platform1gladly sidekick1gong1gong ai1gong call recording1gong conversation intelligence1gong revenue intelligence1gorgias1gorgias ai1gorgias customer service1gorgias e-commerce1gorgias helpdesk1gorgias pricing1gorgias shopify1grammarly1grammarly ai1grammarly business1grammarly customer service1grammarly writing assistant1help scout1help scout beacon1help scout customer service1help scout help desk1help scout pricing1help scout vs zendesk1jasper ai1jasper copywriting1jasper customer service1jasper marketing1jasper writing1kustomer1kustomer ai1kustomer crm1kustomer customer service1kustomer platform1live chat customer service1livechat1livechat ai1livechat e-commerce1livechat pricing1livechat software1medallia1medallia analytics1medallia athena ai1medallia customer experience1meta kustomer1nextiva1nextiva contact center1nextiva phone1nextiva pricing1nice ai1nice cognigy1nice contact center1nice crm1nice cxone1now assist1people centered customer service1pipedrive1pipedrive crm1pipedrive pricing1pipedrive support integration1qualtrics1qualtrics customer experience1qualtrics survey1qualtrics xm1ringcentral1ringcentral contact center1ringcentral mvp1ringcentral pricing1sales pipeline1servicenow1servicenow ai1servicenow csm1servicenow customer service1solve ai1sprinklr1sprinklr customer care1sprinklr pricing1sprinklr service1sprinklr social1surveymonkey1surveymonkey csat1surveymonkey nps1surveymonkey pricing1talkdesk1talkdesk ai1talkdesk contact center1talkdesk pricing1triage ai1typeform1typeform csat1typeform pricing1typeform survey1unified communications platform1voice of customer1writer ai1writer ai writing1writer enterprise1writer.com1zia ai1zoho customer service1zoho desk1zoho desk free1zoho desk pricing1zoho desk vs zendesk1zoho help desk1ai human translation1ai service desk1ai translation1ai writing assistant1aisera1aisera ai1aisera automation anywhere1aisera service management1b2b conversational ai1balto ai1balto real-time guidance1balto software1botpress1botpress ai1botpress chatbot1botpress open source1call center ai1chatfuel1chatfuel chatbot1chatfuel instagram1chatfuel messenger1chatfuel pricing1chatwoot1chatwoot open source1chatwoot pricing1chatwoot self hosted1chatwoot vs intercom1cognigy1cognigy acquisition1cognigy ai1cognigy nice1crisp1crisp bootstrapped1crisp chat1crisp customer service1crisp helpdesk1crisp pricing1crisp vs intercom1deepl1deepl api1deepl customer service1deepl pro1deepl translator1delighted1delighted csat1delighted nps1delighted qualtrics1delighted survey1developer documentation1document3601document360 ai1document360 pricing1drift1drift acquisition1drift chatbot1drift conversational marketing1drift salesloft1ecommerce help desk1enterprise ai assistant1facebook chatbot1free live chat1freshsales1freshsales crm1freshsales pricing1freshsales vs hubspot1freshworks crm1front1front app1front customer service1front email1front inbox1front pricing1front vs intercom1gitbook1gitbook documentation1gitbook knowledge base1gitbook pricing1groove1groove bootstrapped1groove helpdesk1groove hq1groove pricing1groove vs help scout1guru1guru ai1guru knowledge1guru knowledge management1guru slack1haptik1haptik ai1haptik chatbot1haptik india1help center software1helpcrunch1helpcrunch chat1helpcrunch customer service1helpcrunch pricing1helpcrunch vs intercom1hue chatbot1jivochat1jivochat features1jivochat live chat1jivochat pricing1jivochat review1kayako1kayako customer service1kayako features1kayako help desk1kayako pricing1klaus1klaus acquisition1klaus qa1knowledge base software1landbot1landbot chatbot1landbot pricing1language i/o1language io1language io integration1lexalytics1lexalytics inmoment1lexalytics sentiment analysis1livehelpnow1livehelpnow ai1livehelpnow chat1livehelpnow pricing1lyro ai1manychat1manychat chatbot1manychat instagram1manychat messenger1manychat pricing1missive1missive bootstrapped1missive email1missive inbox1missive pricing1missive vs front1monkeylearn1monkeylearn sentiment analysis1monkeylearn zendesk1moveworks1moveworks acquisition1moveworks ai1moveworks servicenow1multilingual customer support1multilingual support1netomi1netomi ai1netomi chatbot1netomi customer service1netomi support1nlp platform1no-code chatbot1no-code machine learning1observe ai1observe ai contact center1observe ai platform1piper ai1qualified1qualified acquisition1qualified ai1qualified salesforce1reamaze1reamaze helpdesk1reamaze pricing1reamaze shopify1reamaze vs gorgias1reliance jio haptik1richpanel1richpanel pricing1richpanel shopify1richpanel vs gorgias1sales crm1sanctioned ai1social media chatbot1support translation1tawk to ai1tawk to chat1tawk to pricing1tawk.to1tettra1tettra ai1tettra knowledge base1tettra pricing1tettra slack1text analysis1text analytics1tidio1tidio ai1tidio chat1tidio chatbot1tidio pricing1tidio shopify1ultimate acquisition1ultimate ai1ultimate chatbot1ultimate zendesk1unbabel1unbabel customer service1unbabel translation1voice ai customer service1wordtune1wordtune ai1wordtune customer service1wordtune rewrite1yellow ai1yellow ai chatbot1yellow ai customer service1yellow ai platform1yellow ai voice1zendesk crm1zendesk qa1zendesk sales1zendesk sell1zendesk sell pricing1assembled1assembled scheduling1assembled workforce management1b2b customer service1b2b support1canary hotel1canary technologies1compliance ai chatbot1contact center wfm1contactless check-in1emitrr1emitrr healthcare1enterprise conversational ai1fini ai1fini chatbot1fintech ai1fintech customer service1healthcare chatbot1healthcare crm1healthcare voice ai1hijiffy1hijiffy hotel1hipaa chatbot1hipaa compliant chat1hospitality chatbot1hotel ai1hotel customer service1hotel guest experience1hotel technology1hyro1hyro ai1hyro healthcare1ibm customer service ai1ibm watsonx1maestro qa1maestroqa1patient communication ai1playvox1playvox qa1playvox quality assurance1playvox workforce management1practice automation1pylon1pylon slack1pylon support1smartbot3601support qa1support wfm1watson chatbot1watsonx assistant1workforce management software1academic1accessible1activity-feeds1Africa1agents1agile1AI-infrastructure1AI-workers1AIML1alerts1amazon1analysis1apache1app1appointments1apps1Argentina1async1australian1autocapture1backup1brand-voice1browser-extension1calendar-overlay1calendar-sync1call-center1calling1campaigns1canadian1care1chatbot-builder1cisco-ecosystem1cloud-transition1cognitive-ai1commerce1commercial1complex1consumer-intelligence1contact-enrichment1contractors1copywriting1courses1creator1CRM-integrated1CRM-integration1cross-platform1crowd-service1customer-database1customer-experience1customization1data1data-activation1data-infrastructure1data-platform1data-quality1data-teams1decentralized1decision-trees1design-tool1DevOps1digital-engagement1discussion1duplicate-entry1DXI1ebay1embedding1emotional-ai1empathic-ai1enablement1endpoint1enterprise-features1enterprise-grade1ERP-integrated1error-tracking1expert-routing1facilities1fast1flat-pricing1focus-time1forecasting1fortune-5001framework1frontend1frontline1gainsight1gamification1gaming1Gantt1GDPR1gemini ai1gemini customer service1gemini workspace1generative-ai1google ai1google gemini1google-workspace1government1GPT1group1guides1habits1health-scores1heatmaps1help-center1help-scout-alternative1helpdesk-connector1helpdesk-integration1helpscout-ecosystem1highlights1Hong Kong1hootsuite1HR1hybrid-search1ideas-portal1independent1industrial1industry-specific1inside-sales1inspections1instant1intake1integration1intelligence1intercom-ecosystem1interviews1issue-tracking1IT-management1JavaScript1kanban1knowledge1knowledge-network1KPI1lawn-care1legacy1lightweight1local-business1low-code1managed-service1matrix1media-monitoring1merged1messenger1multi-brand1multi-channel1multichannel1NICE1NLU1no-download1nordic1notes1notion-ecosystem1one-click1one-time-license1operational-analytics1outlook1paraphrasing1patient-engagement1pay-per-use1performance1pest-control1PHP1playbooks1plugin1PMS1polling1power-user1PR1practice1predictions1prioritization1product-research1product-teams1product-tours1productboard1proofing1Python1Q&A1quality-assurance1rails1remote1remote-teams1research1restaurant1revenue1revenue-operations1root-cause1routing1safe-ai1salesforce1SDR1Segment1sentiment1SEO1session-recording1sharing1shopify1shoppable1social1social-commerce1software1specialized1speech-analytics1spreadsheet1squarespace1suite1superset1support-integration1surveys1symbolic-ai1targeting1Tata1teams1trends1tutorials1TV-display1usertesting1vacation-rentals1vehicle-tracking1veteran1video-chat1virtual-assistant1visual-recognition1visualizations1warehouse-native1websocket1white-label1widget1wix-ecosystem1zoho1zoom1zoom-ecosystem1zoominfo1