Ayodesk Blog - Latest Insights and Trends

Working with Dev/Engineering to Resolve Support Issues Quickly

Tips on bridging the gap between support and engineering for effective collaboration and fast resolutions. Look at how to maintain good communication, set escalation paths, and track issues effectively.

925 words 5m read June 04, 2025

Customer Success vs. Customer Support – Do You Need Both in a Startup?

A thoughtful piece explaining the difference between reactive support and proactive customer success for small B2B startups. Helps founders decide when to focus on onboarding, training, and check-ins in addition to answering support tickets, showing direct revenue impact.

1237 words 6m read June 04, 2025

How AI Impacts Architecture and Real Estate Design

976 words 5m read June 04, 2025

How AI Helps With CAD Design

939 words 5m read June 04, 2025

AI Helps Small PR Agencies Draft Press Releases Fast

A step‑by‑step guide on using AI tools like ChatGPT to speed press release work for tiny PR teams.

779 words 4m read June 04, 2025

Onboarding a New Support Hire (Training in a Small Team Environment)

One day she was alone told a prospect I’m busy can you come back tomorrow Didn’t take down contact info We don’t want to let her go… looking for ideas on what to try

1437 words 7m read June 04, 2025

AI in Recruiting and Job Descriptions

How small businesses use AI to create professional job descriptions and interview questions

866 words 4m read June 04, 2025