Ayodesk Blog - Latest Insights and Trends

AI Grading Assistants: Faster Feedback for Students, Less Burnout for Teachers

How AI grading assistants speed feedback, cut teacher workload, and improve learning.

905 words 5m read May 30, 2025

Business Analytics and Decision Support

Find how AI provides analytical ideas for decision-making that small businesses previously lacked

1112 words 6m read May 30, 2025

Managing Multiple Support Channels (Email, SMS, Social) with a Small Team

When customers can contact you in many ways, it can overwhelm a tiny team. This article tackles how to consolidate and streamline multi-channel support. It will mention tools that gather these channels into one dashboard, and also discuss whether a small business should limit channels.

AI Guest Personalization in Hospitality: A Practical 2025 Guide

Step‑by‑step guide that shows how hotels can use AI to tailor every part of the stay, boost revenue, and keep guests loyal.

819 words 4m read May 30, 2025

When Your Support Rep Wears Multiple Hats (Support + Other Duties)

Many small companies can’t afford a dedicated support specialist, so the job falls to someone with many responsibilities. This article discusses how to juggle priorities in such a role and how managers can set realistic expectations for employees who handle support and other tasks.

1270 words 6m read May 30, 2025

Career Development Coaching

918 words 5m read May 30, 2025

Taking Time Off When You are the Only Support Person (Planning Coverage)

A question that often comes up in one-person support teams: What do you do when you need a vacation or fall ill? This article outlines practical strategies for arranging coverage, notifying customers of reduced availability, and preparing a knowledge base to keep things running smoothly.

1165 words 6m read May 30, 2025