Ayodesk Blog - Latest Insights and Trends

For Knowledge Base Content

```2025-06-21-chatgpt-for-knowledge-base-content.md layout: blogpost date: 2025-05-31 9:48:59 title: “Using ChatGPT to Build or Update Your Knowledge Base Content” description: “How to use ChatGPT to automate customer service and direct it to your knowledge base for drafting help documents. Speed up FAQ article creation with AI while maintaining compliance and accuracy.” og_ title: “Using ChatGPT to Build or Update Your Knowledge Base Content” og_description: “How to use ChatGPT to automate customer service and direct it to your knowledge base for drafting help documents. Speed up FAQ article creation with AI while maintaining compliance and accuracy.” twitter_ title: “Using ChatGPT to Build or Update Your Knowledge Base Content” twitter_description: “How to use ChatGPT to automate customer service and direct it to your knowledge base for drafting help documents. Speed up FAQ article creation with AI while maintaining compliance and accuracy.” breadcrumbs: “Home/Blog/Using ChatGPT to Build or Update Your Knowledge Base Content” things: “ChatGPT...

1398 words 7m read May 31, 2025

Analysis

2025-05-01-customer-feedback-analysis.md --- layout: blogpost date: 2025-05-31 9:11:27 title: "How To Analyze Customer Feedback Using AI" description: "How To Analyze Customer Feedback Using AI" og_title: "How To Analyze Customer Feedback Using AI" og_description: "How To Analyze Customer Feedback Using AI" twitter_title: "How To Analyze Customer Feedback Using AI" twitter_description: "How To Analyze Customer Feedback Using AI" breadcrumbs: "Home/Blog/How To Analyze Customer Feedback Using AI" things: "customer feedback analysis, ai, small business, summarize customer reviews, categorize feedback, ChatGPT, AI for small business, AI marketing, AI marketing news" keywords: "customer feedback analysis, ai, small business, summarize customer reviews, categorize feedback, ChatGPT, AI for small business, AI marketing, AI marketing news" --- How To Analyze Customer Feedback Using AI Small businesses often get many comments from customers. Reviews on sites like Yelp or Google can pile up. Reading each comment is time-consuming. AI can help summarize them and highlight recurring themes. One restaurateur used...

914 words 5m read May 31, 2025

AI Grading Assistants: Faster Feedback for Students, Less Burnout for Teachers

How AI grading assistants speed feedback, cut teacher workload, and improve learning.

905 words 5m read May 30, 2025

Business Analytics and Decision Support

Find how AI provides analytical ideas for decision-making that small businesses previously lacked

1112 words 6m read May 30, 2025

Managing Multiple Support Channels (Email, SMS, Social) with a Small Team

When customers can contact you in many ways, it can overwhelm a tiny team. This article tackles how to consolidate and streamline multi-channel support. It will mention tools that gather these channels into one dashboard, and also discuss whether a small business should limit channels.

AI Guest Personalization in Hospitality: A Practical 2025 Guide

Step‑by‑step guide that shows how hotels can use AI to tailor every part of the stay, boost revenue, and keep guests loyal.

819 words 4m read May 30, 2025

When Your Support Rep Wears Multiple Hats (Support + Other Duties)

Many small companies can’t afford a dedicated support specialist, so the job falls to someone with many responsibilities. This article discusses how to juggle priorities in such a role and how managers can set realistic expectations for employees who handle support and other tasks.

1270 words 6m read May 30, 2025