Cross-Training Non-Support Staff to Handle Customer Queries
Exploring how to equip non-support employees to handle basic customer service. Tips for quick product FAQs, ticket system usage, and escalation guidelines.
Learning How AI Transforms Businesses World Wide
Exploring how to equip non-support employees to handle basic customer service. Tips for quick product FAQs, ticket system usage, and escalation guidelines.
When only a few people handle all customer issues, morale can dip especially after dealing with tough customers or high volumes. This article compiles morale boosters: celebrating positive feedback, setting achievable goals, and occasional perks. It includes anecdotal advice like ensuring company leadership acknowledges the support crew’s importance.
How indie game devs use AI for rapid art asset creation
Practical guide for solo and small‑firm lawyers who want to speed up case‑law research with ChatGPT, Westlaw Precision AI and other generative tools.
Generative AI for Product Design and Mockups
AI usage in fashion design and other creative industries
How AI meeting assistants such as Otter.ai and Fireflies.ai save hours by turning live speech into action‑ready notes