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When to 'Fire' a Customer (Deciding Some Customers Aren’t Worth It)

Sometimes a business must decide certain customers aren’t worth it. This article discusses why and how to end unprofitable or abusive client relationships....

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1,247 words 6m read May 23, 2025

Finance. Customer Ideas

Finance. Customer Ideas using AI...

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1,015 words 5m read May 23, 2025

Education. Course Creation

Education. Course Creation with AI...

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955 words 5m read May 23, 2025

Retail. Visual Merchandising

AI for store layout and merchandising ideas...

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996 words 5m read May 23, 2025

Preventing Burnout on a Small Support Team

Preventing Burnout on a Small Support Team...

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1,010 words 5m read May 23, 2025

AI Chatbots Give Small FinTechs Big‑Bank Customer Experience

Step‑by‑step guide for a small FinTech that wants to launch an AI chatbot and reach big‑bank service levels....

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869 words 4m read May 23, 2025

Dealing with a Persistently Angry Customer as a Small Business

How to handle a constant, unhappy customer through firm boundaries, escalation steps, and decisions about parting ways...

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1,406 words 7m read May 22, 2025
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