Ayodesk Blog - Latest Insights and Trends

How AI Transforms Invoice Processing and Accounts Payable

Streamlining invoice processing and accounts payable through AI automation

Handling Concurrent Support Requests When You’re Alone on Duty

When two chats, three calls, and five emails come in at once – and you’re the only rep – what do you do?

AI Voice Generators Slash Multimedia Costs for Small Agencies

A step‑by‑step guide that shows how AI voice generators cut video voice‑over budgets, speed production, and keep clients happy.

Let Me Speak to Your Manager – Handling Escalation Demands When You’re It

Every support rep dreads a customer asking for a manager when the manager may literally be you or you’re the highest on the team anyway. This piece advises honesty, explains how to stay calm, and offers real-world tips from small business owners.

Handling Legal Threats or Demanding Customers Without a Legal Team

Small businesses sometimes encounter customers who say things like I will sue or I will report you to the BBB when unhappy. Lacking in-house counsel, how should you respond? This article offers a calm approach: remain professional, clarify your policies or offer to remedy if reasonable, and know when to seek actual legal advice. It will reference advice from community members who’ve faced baseless legal threats and found that a measured, factual response (and sometimes calling the bluff by asking for details) can defuse the situation.

HR Policies and Manuals

AI Virtual Try‑On for Skincare Retail: Guide for Small Shops

Step‑by‑step guide that shows how a small cosmetics shop can add ChatGPT and AR virtual try‑on to lift engagement and sales.