Ayodesk Blog - Latest Insights and Trends

Ensuring Coverage When the Solo Support Person Takes a Vacation

When you are the support department, taking time off feels impossible. This piece explores training a contractor or part-timer for emergency coverage, notifying clients of your upcoming unavailability, and setting up detailed out-of-office messages that guide customers to self-help resources or inform them of when you’ll be back.

AI Powers Data Analysis and Research for Small Investment Firms

How small investment firms and research boutiques rely on AI for data analysis, report generation, and marketing strategies

Working with Dev/Engineering to Resolve Support Issues Quickly

Tips on bridging the gap between support and engineering for effective collaboration and fast resolutions. Look at how to maintain good communication, set escalation paths, and track issues effectively.

925 words 5m read June 04, 2025

Customer Success vs. Customer Support – Do You Need Both in a Startup?

A thoughtful piece explaining the difference between reactive support and proactive customer success for small B2B startups. Helps founders decide when to focus on onboarding, training, and check-ins in addition to answering support tickets, showing direct revenue impact.

1237 words 6m read June 04, 2025

How AI Impacts Architecture and Real Estate Design

How AI Helps With CAD Design

AI Helps Small PR Agencies Draft Press Releases Fast

A step‑by‑step guide on using AI tools like ChatGPT to speed press release work for tiny PR teams.

779 words 4m read June 04, 2025