Ayodesk Blog - Latest Insights and Trends

Code Generation for Apps

How AI helps startups build software quickly with minimal code knowledge

Using ChatGPT to Build or Update Your Knowledge Base Content

How to use ChatGPT to automate customer service and direct it to your knowledge base for drafting help documents. Speed up FAQ article creation with AI while maintaining compliance and accuracy.

Emergency Mode: Handling Sudden Ticket Spikes or Outages as a Small Team

When a service outage or viral surge hits, a small support team can be overwhelmed. This article, inspired by discussions among startup support teams, lays out an 'emergency plan.' It advises setting up an outage status page or banner to proactively inform customers (so they don't all email at once), drafting template responses for the crisis, and if possible, enlisting the whole company to pitch in (all-hands, as mentioned in topic 9). It acknowledges you can't magically do 10x work with the same staff, but communication and prioritization will get you through the spike.

AI in Event Planning: Faster Themes and Itineraries

How event planners work quicker with ChatGPT and other AI tools to shape theme ideas, agendas, and assets.

AI Image Generation Is Reshaping Small‑Business Advertising

How text‑to‑image tools like DALL·E, Midjourney and Canva Magic Media slash cost and time while lifting ad results for small teams.

How To Analyze Customer Feedback Using AI

Creating a Customer Community or Forum for Self-Service Support

How to create thriving online communities where peers help peers, from discussion boards to social media groups, while moderating and offering official ideas