Ayodesk Blog - Latest Insights and Trends

AI Chatbots for Entrepreneurs: Lean Customer Support without Extra Staff

Step‑by‑step guide for solopreneurs and small teams to set up AI customer support chatbots and improve response time

Pharmacy Medical Summaries

Making Support Team Meetings Engaging and Productive

Where I’m struggling is our support meeting... It’s kind of painful. I list off the week’s assignments, we go over trends (they never come prepared with their own talking points)... How are your support team meetings structured? What do you expect of your support agents?

1367 words 7m read May 24, 2025

Non-Profit - Grant Writing

How AI tools boost grant writing for nonprofits

1098 words 5m read May 24, 2025

Can You Teach Great Customer Service? (Training a New Hire)

Train a new employee in soft skills like empathy, tone, and patience for better customer service

Key Customer Support Metrics for Small Teams (What to Track)

Which support KPIs make sense when your team is small? An exploration of first-response time, resolution time, CSAT, NPS, and more

Hospitality - Trip Planning

How AI helps travel agents and Airbnb hosts plan itineraries and answer tourist queries

1008 words 5m read May 24, 2025