Overview
Qualified is a B2B conversational AI platform with “Piper” AI SDR agent, being acquired by Salesforce (Q1 2026, $1-1.5B).
What it covers
Acquisition context - pending Salesforce acquisition, will integrate with Sales Cloud and Marketing Cloud. Core capabilities: Piper AI SDR agent for automated lead qualification, website visitor identification, conversational chatbots, meeting booking, pipeline generation.
Target audience
B2B companies for lead qualification and sales development automation. Notable for AI that can autonomously qualify and route leads like a human SDR.
Pricing
Enterprise (was custom prior to acquisition). Post-acquisition outlook: will likely become native Salesforce capability for B2B conversational marketing. Current recommendation: monitor Salesforce integration for Qualified features, or evaluate Drift (Salesloft), Intercom, HubSpot for B2B conversational marketing if preferring non-Salesforce options.