AI Support Tools tagged european

Media monitoring for brand mentions across web and social. Mention provides real-time monitoring of brand mentions across web, social, news. Features alerts, analytics, influencer marketing. French company. Pricing from $41/month.

Omnichannel communications platform for customer engagement. MessageBird (rebranded to Bird) provides omnichannel messaging APIs and customer engagement platform. Features WhatsApp, SMS, voice, email. Amsterdam-based.

Customer service automation platform focused on travel and retail verticals. Mindsay provides conversational AI for customer service with focus on travel, insurance, and retail. Features no-code bot builder, integrations with CRMs. Paris-based company.

German conversational AI platform for contact center automation. Parloa provides voice and chat AI for contact centers with focus on natural conversations. German company with European enterprise focus. Features AI phone agents, analytics. Raised $66M. Strong in DACH region.

Customer success platform with revenue focus. Planhat provides customer success with health scores, automation, revenue management, usage analytics. Swedish company. Enterprise features.

Voice AI for enterprise phone support with human-like conversations. PolyAI provides voice assistants for enterprise customer service calls claiming human-like conversations. London-based, $70M+ raised. Focus on hospitality, banking, healthcare.

Quality assurance platform with AI analytics. Scorebuddy provides QA scorecards, AI analytics, coaching for contact centers. Features calibration, reporting, integrations. Irish company.

Social listening platform with conversational AI capabilities. SentiOne combines social listening (monitoring mentions across web and social) with conversational AI for customer engagement. Features social monitoring, chatbot builder, analytics.

Live chat with video recordings showing visitor behavior on website. Smartsupp combines live chat with session recordings showing how visitors navigate websites, unique combination for understanding customer context. Features chatbot, visitor insights.

Customer service from SuperOffice CRM. SuperOffice Service provides customer service within SuperOffice CRM. Features ticketing, knowledge base, chat. European CRM company.

Modern WFM for customer support teams. Surfboard provides scheduling, forecasting, activity tracking for support teams. Modern interface. Integrates with helpdesks. London-based startup.

Co-browsing and video chat platform for support. Surfly provides co-browsing, video chat, document signing for remote support. No downloads required. Features annotation, secure. Dutch company.

Customer feedback surveys integrated with support tools. Survicate provides website, email, in-product surveys with integrations to Intercom, Zendesk, HubSpot. Features NPS, CSAT, CES tracking. Polish company. Pricing from free to $99/month.

Service management software for IT, FM, and HR departments. TOPdesk provides service management for IT, facilities, and HR with incident management, asset management, self-service portal. Dutch company serving Europe and global. Various pricing tiers.

Omnichannel inbox for WhatsApp, email, social messaging. Trengo provides unified inbox for WhatsApp, email, Instagram, Facebook, live chat. Features automation, team collaboration. Netherlands-based. SMB to mid-market.

German live chat and messaging platform with GDPR-compliant data handling. Userlike offers website chat and unified messaging (WhatsApp, Facebook, SMS) with strong GDPR compliance and German data hosting. Features AI Automation Hub for chatbots. Pricing from free to €720/month.