AI Support Tools tagged enterprise

Enterprise CX suite from SAP for large organizations. SAP Customer Experience provides CRM with sales, service, marketing, commerce, customer data. Deep SAP ecosystem integration. Enterprise pricing. Large enterprise focus.

AI knowledge automation for enterprises. Shelf provides AI-powered knowledge management with content curation, decision trees, analytics. Features GenAI answers, knowledge health monitoring.

Cloud communications platform for messaging and voice. Sinch provides CPaaS with SMS, voice, video, WhatsApp API. Swedish company, public. Acquired Mailjet, Mailgun. Enterprise communication focus.

Enterprise live chat with HIPAA compliance and healthcare focus. SnapEngage offers enterprise live chat with HIPAA compliance for healthcare organizations. Features proactive chat, chatbot, SMS, Facebook Messenger integration. Healthcare-specific features with BAA available.

Voice AI platform powering conversational experiences for automotive and enterprise. SoundHound provides voice AI with Houndify platform for voice interfaces. Strong in automotive (in-car assistants) and restaurant ordering. Acquired Amelia AI (enterprise assistant).

AI knowledge network connecting experts. Starmind provides AI-powered knowledge network that routes questions to internal experts. Features expertise mapping, answer routing. Swiss enterprise company.

Brazilian conversational platform for enterprises. Take Blip provides conversational platform with WhatsApp, chatbots, AI. Strong in Brazil and LATAM markets. Enterprise focus.

Social listening and analytics with visual recognition. Talkwalker provides social listening with visual/image recognition (finds logo mentions in images), sentiment analysis, trend tracking. Hootsuite company. Enterprise pricing.

Remote access and support software. TeamViewer provides remote access, support, collaboration. Features ServiceCamp for ticketing. Enterprise and SMB. Public company.

Enterprise conversational AI with emotion and sentiment analysis. Uniphore provides conversational service automation with emotion AI and sentiment analysis. Features voice biometrics, agent assist, sales assist. $610M raised. Enterprise focus on contact centers. Palo Alto-based.

Enterprise community platform for customer engagement. Vanilla Forums (Higher Logic) provides enterprise community with forums, Q&A, ideation, knowledge. Features moderation, gamification. Enterprise pricing.

Enterprise workforce engagement and customer engagement. Verint provides workforce engagement, customer engagement, speech analytics, WFM. Enterprise focus with AI capabilities. Public company.

Enterprise service management platform. Vivantio provides service management for IT, customer service, HR. Features ITIL alignment, workflow automation. UK company.

Digital adoption platform for enterprise software. WalkMe provides digital adoption with in-app guidance, automation, analytics. Enterprise focus for complex software adoption. Public company. Enterprise pricing.

Digital adoption platform with in-app guidance. Whatfix provides digital adoption with interactive walkthroughs, self-service help, analytics. Focus on enterprise software training. Enterprise pricing.