AI Support Tools tagged ericsson
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Communications platform with APIs and contact center from Ericsson. Vonage provides communications APIs and Vonage Contact Center. Owned by Ericsson (acquired 2022 for $6.2B). Features programmable voice, video, messaging APIs plus packaged contact center.
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enterprise63AI-native62european34helpdesk27automation23chatbot24affordable21developer21analytics19contact-center17voice-ai17whatsapp17feedback15ITSM15messaging15API14CPaaS13public-company13e-commerce12SMB12open-source11no-code10integrations9healthcare10live-chat10omnichannel10simple10India9video9customer-success8in-app8ericsson1