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Genesys Cloud CX is an enterprise contact center platform from the Gartner Magic Quadrant leader in CCaaS.
Contact Center
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enterprise63AI-native62european34helpdesk27automation23chatbot24affordable21developer21analytics19contact-center17voice-ai17whatsapp17feedback15ITSM15messaging15API14CPaaS13public-company13e-commerce12SMB12open-source11no-code10integrations9healthcare10live-chat10omnichannel10simple10India9video9customer-success8in-app8genesys1