AI Support Tools tagged IT-support

All-in-one RMM and PSA for MSPs. Atera provides RMM, PSA, remote access, ticketing for managed service providers. AI-powered features. Per-technician pricing.

PSA for MSPs from Datto. Autotask PSA provides professional services automation for MSPs. Features ticketing, billing, CRM. Datto (Kaseya) company.

PSA software for MSPs and IT service. ConnectWise Manage provides PSA with ticketing, billing, project management for MSPs. Part of ConnectWise platform. MSP standard.

Remote support software for MSPs. ConnectWise ScreenConnect provides remote support for managed service providers. Features unattended access, branding. MSP ecosystem.

IT service management with Freddy AI from Freshworks. Freshservice is IT service management (ITSM) platform with Freddy AI for automation. Features incident management, asset management, service catalog. Part of Freshworks ecosystem.

Remote support software for IT and customer service. LogMeIn Rescue provides remote desktop support, live camera sharing, mobile support. IT support and customer service use cases. GoTo company.

IT help desk and service management from Zoho's enterprise division. ManageEngine ServiceDesk Plus provides ITSM with incident, problem, change management, CMDB, asset management. Part of ManageEngine (Zoho). On-premise or cloud deployment. Serves IT departments and MSPs.

IT management platform with endpoint focus. NinjaOne provides RMM, endpoint management, ticketing, backup. Features patch management, automation. Modern IT management.

ITSM and help desk from SolarWinds with IT asset management. SolarWinds Service Desk provides ITIL-aligned service desk with AI, automation, asset management. Features employee service portal, knowledge base. Pricing from $39/technician/month. IT department focus.

Free help desk for IT teams with Spiceworks community integration. Spiceworks provides free cloud help desk for IT teams with ticketing, user portal, reporting. Supported by ads and Spiceworks community. On-premise version also available. Popular with IT departments.

IT service management with AI service desk capabilities. SysAid provides ITSM with AI-powered service desk, asset management, automation. Features Copilot for agents, automated ticket handling. Pricing varies by deployment. IT support focus with customer service capabilities.