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NICE CXone is an enterprise contact center platform with Enlighten AI, enhanced by 2025 Cognigy acquisition ($955M).
Contact Center
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enterprise63AI-native62european34helpdesk27automation23chatbot24affordable21developer21analytics19contact-center17voice-ai17whatsapp17feedback15ITSM15messaging15API14CPaaS13public-company13e-commerce12SMB12open-source11no-code10integrations9healthcare10live-chat10omnichannel10simple10India9video9customer-success8in-app8nice ai1