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NICE CXone is an enterprise contact center platform with Enlighten AI, enhanced by 2025 Cognigy acquisition ($955M). Page should cover: Company background - NICE is large enterprise software company, CXone is cloud contact center platform.
Contact Center
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enterprise97AI-native82european39automation31affordable31developer30helpdesk27chatbot25open-source23analytics23API21SMB21CRM20public-company19acquired19contact-center19feedback19field-service19whatsapp19messaging18simple18ITSM17voice-ai17BI16CPaaS14e-commerce14scheduling14integrations12video13knowledge-base12modern12nice contact center1