AI Support Tools tagged platform

340+ customer support tools, side by side. Filter by category and compare help desks, AI agents, contact centers, chatbots and knowledge tools.

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Amazon Lex

AWS service for building conversational interfaces with Alexa technology. Amazon Lex is AWS service for building chatbots and voice bots using same technology as Alexa. Features automatic speech recognition, NLU, AWS integration. Pay-per-use pricing.

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Google Dialogflow

Google Cloud conversational AI platform for building chatbots and voice apps. Dialogflow is Google Cloud's conversational AI for building chatbots and voice applications. Two versions: ES (standard) and CX (advanced flows).

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Kore.ai

Enterprise conversational AI platform with XO Platform for building virtual assistants. Kore.ai provides XO Platform for building enterprise virtual assistants across customer and employee experience. Features low-code builder, NLU, integration framework. Gartner recognized.

AI-Native Support Platforms
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Microsoft Bot Framework

Microsoft platform for building enterprise bots across channels. Microsoft Bot Framework provides SDK and tools for building bots deployed across Microsoft Teams, web, Slack, and other channels. Features Bot Service for hosting, LUIS for NLU, Azure integration.

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Pandorabots

One of oldest chatbot platforms using AIML-based conversational AI. Pandorabots is veteran chatbot platform (since 2008) using AIML (Artificial Intelligence Markup Language). Features Mitsuku/Kuki (award-winning chatbot), sandbox for development, enterprise hosting.

Chatbot Builders
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Voiceflow

Collaborative platform for designing and deploying voice and chat AI. Voiceflow provides collaborative canvas for teams to design, prototype, and deploy voice and chat assistants. Features visual builder, prototyping, handoff to developers. Pricing from free to enterprise.

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Wit.ai

Facebook/Meta's free NLU platform for building conversational applications. Wit.ai is Meta's free natural language understanding platform for developers. Features intent detection, entity extraction, voice input. Completely free. Powers many Messenger bots.

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