AI Support Tools tagged service-management
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4 items
Enterprise service management platform with open source heritage. OTRS provides enterprise service management (ITSM, customer service) with commercial platform. Originated as open source (OTRS Community Edition discontinued). Features ticket management, automation, CMDB.
ServiceNow Customer Service Management is an enterprise platform from the company used by 85% of Fortune 500, enhanced by $2.85B Moveworks acquisition.
Service management software for IT, FM, and HR departments. TOPdesk provides service management for IT, facilities, and HR with incident management, asset management, self-service portal. Dutch company serving Europe and global. Various pricing tiers.
Enterprise service management platform. Vivantio provides service management for IT, customer service, HR. Features ITIL alignment, workflow automation. UK company.