AI Support Tools tagged ticketing
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7 items
Social customer service platform from Italy. Deskero provides help desk with social media integration. Features Twitter, Facebook support, ticketing. Italian company.
Help desk software with on-premise option. Deskpro provides help desk with ticketing, live chat, knowledge base. Cloud or on-premise deployment. UK company.
IT support platform with remote access and ticketing. GoTo Resolve provides IT support with remote access, ticketing, automation. Part of GoTo (LogMeIn). IT team focus.
Help desk with separate chat and BI products. HappyFox provides help desk, chat, BI as separate products. Features ticketing, automation, knowledge base. Clean interface.
Popular open source help desk and ticketing system. osTicket is widely-used open source ticketing system with email piping, custom fields, help topics, SLA. Free self-hosted or cloud hosting available. Large community. Good for organizations wanting open source help desk.
Customer service from SuperOffice CRM. SuperOffice Service provides customer service within SuperOffice CRM. Features ticketing, knowledge base, chat. European CRM company.
Turn Slack messages into tickets with helpdesk features. Unthread converts Slack conversations into trackable tickets with SLAs, assignment, analytics. For teams doing support in Slack. Integrates with Notion, Linear.