AI Support Tools tagged acquired
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7 items
Conversational AI platform for e-commerce customer experience. Certainly offers conversational AI for e-commerce with focus on guided selling and customer support. Features product recommendations, FAQ automation. Copenhagen-based serving European e-commerce. Now part of Dixa.
Conversation intelligence acquired by ZoomInfo. Chorus.ai provides call recording and analysis, acquired by ZoomInfo. Features AI insights, coaching, CRM sync. Now part of ZoomInfo platform.
Patient communication platform now part of ModMed. Klara provides secure patient messaging, telemedicine, scheduling for medical practices. HIPAA compliant. Acquired by ModMed. Focus on dermatology, orthopedics, other specialties.
Customer service automation platform focused on travel and retail verticals. Mindsay provides conversational AI for customer service with focus on travel, insurance, and retail. Features no-code bot builder, integrations with CRMs. Paris-based company.
AI agent for customer service focused on e-commerce automation. Thankful provides AI agent that handles routine customer service tickets autonomously. Focus on e-commerce with Shopify, Gorgias integrations. Claims 50%+ ticket automation.
AI analysis of qualitative customer feedback. Viable provides AI analysis of open-ended feedback with natural language reports. Features theme analysis, weekly insights. Acquired by Yext.
Hotel messaging platform now part of Cloudbeds. Whistle was hotel messaging and guest experience platform, acquired by Cloudbeds. Features guest messaging, upselling, PMS integration. Now part of Cloudbeds hospitality suite.