AI Support Tools

Enterprise conversational AI platform with XO Platform for building virtual assistants. Kore.ai provides XO Platform for building enterprise virtual assistants across customer and employee experience. Features low-code builder, NLU, integration framework. Gartner recognized.

Kustomer is a Meta-owned customer service CRM platform with a unique customer-centric (not ticket-centric) approach.

Landbot is a no-code conversational landing page and chatbot builder focused on lead generation and interactive forms.

Language I/O is translation technology built specifically for customer support workflows with deep helpdesk integration.

Contact center AI for QA and analytics. Level AI provides AI-powered QA, analytics, agent assist for contact centers. Features automated scoring, coaching insights. Modern alternative to legacy QA.

Lexalytics is an enterprise NLP and text analytics platform (InMoment company) with deep language support and intent explanation.

All-in-one help desk with 130+ integrations. LiveAgent provides help desk, live chat, call center with 130+ integrations. Features ticketing, knowledge base, social. Affordable pricing from $9/agent.

LiveChat is a focused real-time chat platform for customer service and sales, publicly traded on the Warsaw Stock Exchange.

LiveHelpNow is a 20+ year bootstrapped customer support platform offering free tier to startups.

Enterprise conversational AI platform with Conversational Cloud for messaging at scale. LivePerson is enterprise conversational AI platform serving major brands with Conversational Cloud. Features AI-powered messaging across web, in-app, SMS, social channels.

Remote support software for IT and customer service. LogMeIn Rescue provides remote desktop support, live camera sharing, mobile support. IT support and customer service use cases. GoTo company.

Session replay and frontend monitoring. LogRocket provides session replay, error tracking, product analytics. Support teams watch replays of customer issues. Features console logs, network.

Translation management platform for software and content. Lokalise provides translation management for apps, websites, games with collaborative workflows. Features integrations, machine translation, quality checks. Pricing from $120/month.

Async video messaging for customer communication and support. Loom provides video recording and sharing for async communication. Support use: video responses, tutorials, walkthroughs. Free tier, Business from $15/user/month. Atlassian company.

Patient engagement platform for healthcare systems. Luma Health provides patient scheduling, communication, referral management for health systems. Features AI-powered outreach, EHR integration. Enterprise healthcare focus.

MaestroQA is a quality assurance platform for customer support teams with grading workflows and coaching tools.