AI Support Tools
340+ customer support tools, side by side. Filter by category and compare help desks, AI agents, contact centers, chatbots and knowledge tools.
347 items
Visual automation platform (formerly Integromat). Make provides visual automation with complex scenarios, data transformation. More powerful than Zapier for advanced workflows.
IT help desk and service management from Zoho's enterprise division. ManageEngine ServiceDesk Plus provides ITSM with incident, problem, change management, CMDB, asset management. Part of ManageEngine (Zoho). On-premise or cloud deployment. Serves IT departments and MSPs.
ManyChat is a social media chatbot platform specializing in Messenger, Instagram, and WhatsApp automation for marketing and support.
Medallia is an enterprise customer experience management platform with Athena AI engine for predictive insights.
Media intelligence platform with social listening and PR monitoring. Meltwater provides media monitoring across social, news, broadcast, print. Features influencer discovery, social analytics. Enterprise pricing. Public company focused on PR and communications teams.
Media monitoring for brand mentions across web and social. Mention provides real-time monitoring of brand mentions across web, social, news. Features alerts, analytics, influencer marketing. French company. Pricing from $41/month.
Omnichannel communications platform for customer engagement. MessageBird (rebranded to Bird) provides omnichannel messaging APIs and customer engagement platform. Features WhatsApp, SMS, voice, email. Amsterdam-based.
Microsoft platform for building enterprise bots across channels. Microsoft Bot Framework provides SDK and tools for building bots deployed across Microsoft Teams, web, Slack, and other channels. Features Bot Service for hosting, LUIS for NLU, Azure integration.
Microsoft Copilot integrates AI across Microsoft 365 for support teams using Outlook, Teams, and Office applications.
Enterprise CRM and ERP with customer service capabilities. Microsoft Dynamics 365 provides CRM with Sales, Service, Marketing, plus ERP modules. Deep Microsoft ecosystem integration. Copilot AI features. Enterprise pricing from $50/user/month.
Microsoft Teams is a collaboration platform used for internal support and customer communication within Microsoft 365 organizations.
Customer service automation platform focused on travel and retail verticals. Mindsay provides conversational AI for customer service with focus on travel, insurance, and retail. Features no-code bot builder, integrations with CRMs. Paris-based company.
Modern documentation platform with AI for developer docs. Mintlify provides modern documentation with AI search (chat with docs), analytics, custom components. MDX-based. Pricing from free to custom. Y Combinator backed. Popular for dev tool documentation.
Missive is a 100% bootstrapped collaborative inbox achieving $8M+ ARR with only 4 employees - remarkable efficiency vs VC-backed competitors.
MonkeyLearn is a no-code text analysis platform for sentiment analysis and ticket tagging, now owned by Medallia.
Moveworks was an enterprise AI assistant for IT and HR support, acquired by ServiceNow for $2.85B in December 2025.