AI Support Tools

Conversation intelligence acquired by ZoomInfo. Chorus.ai provides call recording and analysis, acquired by ZoomInfo. Features AI insights, coaching, CRM sync. Now part of ZoomInfo platform.

Customer success platform with real-time alerts and playbooks. ChurnZero provides customer success with health scores, playbooks, in-app messaging, journey tracking. Features real-time alerts, NPS. Mid-market to enterprise.

Modern community platform for creators and brands. Circle provides community platform with spaces, events, courses, live streams. Focus on creators, educators, brands. Pricing from $49/month.

Enterprise contact center integrated with Cisco Webex ecosystem. Cisco Webex Contact Center provides cloud contact center with AI, WFM, analytics integrated with Webex collaboration suite. Features Webex AI Agent, journey analytics. Enterprise pricing.

Claude is Anthropic's AI assistant with exceptional document analysis (200K context window) for knowledge-intensive support operations.

Chat commerce and messaging platform. Clickatell provides chat commerce platform with WhatsApp, SMS, messaging. Features payments, commerce flows. South Africa origins, global.

Conversational AI platform focused on banking and financial services. Clinc specializes in conversational AI for banking and financial services. Features voice and text AI, banking-specific intents, security compliance. Ann Arbor, Michigan-based.

Cloud phone system for sales and support teams. CloudTalk provides cloud phone for sales and support with 160+ international numbers, call recording, IVR, integrations with CRMs. European company (Prague). Pricing from $25/user/month. SMB to mid-market focus.

Dutch communications platform with messaging and payments. CM.com provides messaging, payments, ticketing with WhatsApp, SMS, voice APIs. Netherlands-based, public company. European focus.

Co-browsing SDK for mobile and web support. Cobrowse.io provides co-browsing SDK for iOS, Android, web with agent tools for remote support. Features full-device access, annotation. Enterprise pricing.

All-in-one doc combining documents, spreadsheets, and apps. Coda provides flexible docs that combine text, tables, and interactive elements. Coda AI for writing and analysis. Can be used for internal knowledge bases and runbooks. Pricing from free to $36/user/month.

Emotion AI for contact center conversations. Cogito provides real-time emotional intelligence AI that guides agents based on caller emotion. Features real-time alerts, behavioral guidance.

Cognigy was a Gartner Magic Quadrant Leader in enterprise conversational AI, acquired by NICE for $955M in September 2025.

Simple chatbot builder for lead collection and surveys. Collect.chat provides simple drag-drop chatbot builder focused on lead collection, surveys, and appointment booking. No coding required. Features templates, integrations with CRMs and tools.

Omnichannel customer engagement platform with on-premise deployment option. Comm100 provides live chat, chatbot, ticketing, knowledge base with both cloud and on-premise deployment for organizations requiring data control. Features AI-powered chatbot, audio/video chat.

Confluence is Atlassian's enterprise knowledge management platform with deep Jira integration for technical support teams.