AI Support Tools

Dixa is a Danish-founded omnichannel customer service platform with strong European presence and native channel unification.

Document360 is a professional knowledge base platform with AI writing and search capabilities for customer self-service.

Shared inbox and kanban boards inside Gmail. Drag transforms Gmail into shared inbox with kanban boards for visual workflow. Features shared inbox, task boards, automation. Free tier available, paid from $10/user/month. Simple Gmail-native approach.

Drift was a conversational marketing pioneer acquired by Salesloft in February 2024, now part of Salesloft's revenue platform.

Multichannel e-commerce support for marketplace sellers. eDesk provides customer support for Amazon, eBay, Walmart marketplace sellers plus own store. Features AI-powered responses, translation. Pricing from $89/month.

AI for dental practice phone calls. Elto provides AI phone answering for dental practices. Handles scheduling, insurance verification, patient questions. Healthcare-specific voice AI.

Emitrr is a patient communication platform for medical practices with HIPAA compliance and EHR integrations.

Chatbot platform with WhatsApp and Instagram support. Engati provides no-code chatbot builder with WhatsApp, Instagram, web deployment. Features live chat, automation. India-based company.

Customer feedback analytics with AI. Enterpret provides AI-powered customer feedback analysis aggregating support tickets, reviews, surveys. Features custom taxonomy, trend detection.

Quality assurance and performance improvement for contact centers. EvaluAgent provides QA, speech analytics, performance management. Features AI-powered analysis, coaching workflows. UK-based company.

Fini is an AI support platform with comprehensive compliance certifications for regulated industries, particularly fintech.

AI meeting assistant with transcription and search. Fireflies provides meeting transcription, AI summaries, topic tracking, CRM integration. Support use: call recording, coaching. Free tier, paid from $19/user/month.

Five9 is a leading enterprise cloud contact center platform with advanced outbound capabilities and workforce management.

Chatbot platform with visual workflow builder for multiple channels. Flow XO provides visual chatbot builder with workflows across website, Facebook, Slack, Telegram, SMS. Features integrations with 100+ apps, logic flows, live chat handoff.

AI assistant for internal support in Slack. Foqal provides AI-powered internal support (IT, HR, etc.) in Slack. Features automated answers from knowledge bases, ticket creation. Internal support focus.

Forethought is an enterprise AI platform with multi-agent architecture for complex support automation.